Quest workspaces how to#

“For me, it’s a no-brainer because what I thought about, especially when you first open a center, is that you have availability.

“I’ve always been philanthropic in the work I did through shared space,” explained Laura. The Quest Cares Foundation strives, “… to create thriving communities through initiatives that support community development, sustainability, and well-being.” While Quest has done an incredible job in ensuring that the vital business of its clients didn’t stop during the pandemic, Laura explained that through the Quest Cares Foundation, the provider has always helped to empower those within the communities that Quest is located in. So, even gave us the opportunity to fortify that relationship that we had between our clients,” she added. “We were receiving mail, sending packages, and we even had situations where managers were delivering mail to clients’ homes. “Since we never shut down because we provided essential mail services, we always had a skeleton staff at the center,” Laura sad. Like other providers, Quest provided essential mail services to many of its clients throughout the pandemic.īecause of this, Laura explained that she felt as if Quest strengthened the bond and relationship between its team members and their clients. “Operationally, we beefed up all of the services for clients outside of the office, clients that were virtual, to offer them more services,” she explained. While not having to drastically alter their physical workspaces, Laura explained that Quest made big changes in its virtual office offerings – a product that experienced massive demand due to the pandemic. For us, it was simply about putting in effective COVID-safe protocols,” she added. “With COVID, we were lucky because we didn’t have to retrofit massive amounts of team space with privacy dividers and such. “To me, it seemed as though if most workers – regardless of what they do – could have the same amount of space and be private versus being elbow-to-elbow with somebody, they would prefer that.” “When I first started Quest, I did a lot of research into whether coworking was open or not,” explained Laura. “The reason being, we felt that we catered to that level of clientele who demanded private space,” she added.Īlthough prioritizing private workspaces may seem like incredible intuition in hindsight of the COVID-19 pandemic, it was extensive preliminary research that guided this decision that Quest was built upon for years to come. We built all our spaces out to be predominantly private office space,” Laura explained. “In terms of product and client delivery, we were very fortunate – and it wasn’t by accident – it was by design. Like so many others though, Quest and their economic business plan were challenged by the COVID-19 pandemic.īut Laura explained that it was Quest’s strategic design – workspaces where flexible, private, turn- key offices dominate the floorplan – that helped them to successfully navigate through the last year and a half. “We grew where it made sense and proved to be something that was very personally important to me… and to be a smart business plan economically,” she added. “I followed so many companies as they grew very quickly and they kind of lost their soul and I didn’t want that to ever happen to Quest.” “For me, it was about developing a boutique company where I could say, ‘I don’t care if we have one location, three locations, 30, or 300, as long as I can stay involved in the operation, feel close to it, and do the stuff that I love – which is working with the team and clients on more of a micro level, not just a macro level,” said Laura. While Laura saw many flex office providers growing at an exponential rate over the years, she maintained a steady objective for Quest to grow, “smartly and organically.”

Quest workspaces how to#

“ dictating when to grow, how to grow, and how to operate the business.” “ I started Quest in 2010 because I decided that I wanted to own a coworking company where I had no partners, no investors, and no bosses,” said Laura. Laura Kozelouzek, Founder and CEO of Quest Workspaces, has made it her own personal quest to build a company from the ground up that holds true to its values. Five simple words, “Work the way you want,” form the compelling mission statement of Quest Workspaces, a woman-owned, groundbreaking flexible workspace provider that is truly changing the game.